--- title: "Traxy FAQ | LinkedIn Buyer Intent Platform" description: "Answers about how traxy monitors LinkedIn engagement, identifies buyer intent, enriches contacts, integrates with sales workflows, and protects account access." canonical: "https://traxy.ai/faq" --- # Traxy FAQ | LinkedIn Buyer Intent Platform > Answers about how traxy monitors LinkedIn engagement, identifies buyer intent, enriches contacts, integrates with sales workflows, and protects account access. FAQ # The questions _worth asking._ How traxy works, what it costs, and what we do with your data. ## Getting started Setup, onboarding, and your first leads. How long does setup take? 60 seconds. Paste your LinkedIn profile URL, we verify the account and immediately start qualifying engagement. No account authentication on LinkedIn is required. First qualified lead usually shows up in under 3 minutes. Do you need my LinkedIn login? No, and we never will. traxy doesn't authenticate with LinkedIn. We watch public engagement on profiles you add to your watchlist - no login, no scraping your inbox, no access to your DMs. When does my first lead show up? Usually in less than 3 minutes. Timing depends on how active the profiles in your watchlist are - busier profiles mean faster signal. Is there a free trial? Yes - a 7-day free trial. Where are the docs? Full docs at [docs.traxy.ai](https://docs.traxy.ai/) - setup walkthroughs, integration guides, API reference. Customers on the Scale plan get a Slack support channel; everyone else can reach us at [support@traxy.ai](mailto:support@traxy.ai) . Do I need LinkedIn Sales Navigator? No. Any standard LinkedIn account works. No Sales Nav, no Recruiter, no premium tier. ## How it works How LinkedIn engagement becomes qualified pipeline. What counts as a qualified lead? Two things have to be true. One, they engaged with a profile on your watchlist - a like, a comment, or a repost. Two, they match your ICP. Every engager is scored 1–100% on ICP fit, and only the ones above your threshold are surfaced as leads. How do you decide what's a good lead? The fit score is determined by a model weighing 30+ variables. Personal signals like job title and seniority. Company signals like size, industry, and growth stage. Plus behavioral and contextual factors that shape the score for your business specifically. The model calibrates to you. Who should I add to my watchlist? The best signal comes from people whose audience overlaps with your buyer: your competitors, investors, employees, and well-known voices in your category. How many leads will traxy generate per month? It depends on two things: how wide your ICP is, and how active the profiles on your watchlist are. A broader ICP means more engagers qualify. More active profiles means more engagement to qualify against. Stack both and the lead volume climbs; narrow either one and it tightens. Does traxy write the outreach for me? Yes, on eligible plans. The Outbound Agent researches the leads you choose, checks whether each one is worth contacting, and writes a personalized opener and follow-ups in your voice. You review a test batch first, then approve messages before they send or set it to deliver automatically. You can also write the messages yourself and send them through your own tools. How far back does traxy look at posts and engagement when I add a new profile? Depends on whether you're on the trial or a paid plan. On the 7-day trial: we look backwards through historical posts, so you see qualified leads without waiting for new posts to land. On a paid plan: when you add a profile, you have the option to qualify their most recent post on the way in. From there it's forward-looking - every new post they publish gets monitored and qualified as it happens. Do I need to post on LinkedIn for traxy to work? Helpful, not required. traxy watches engagement on every profile in your watchlist - yours, your team's, your customers', your competitors'. The more those profiles post and the more engagement they pull, the more leads we surface. If you do want to lean into your own posting, support can run a content strategy call with you - [book a time here](https://traxy.ai/book-demo) . Are new posts picked up automatically? Yes. Once a profile is on your watchlist, every new post and its engagement is captured automatically. Likes, comments, and reposts get scored against your ICP in the background - qualified ones land in your dashboard and, if you've wired it up, your Slack channel. How often is engagement data refreshed? Every 2 hours. Once a post is captured, we re-check engagement on a 2-hour cadence - so new likes, comments, and reposts flow into your dashboard within that window of someone hitting the button. Can I tune how aggressive traxy is? Yes. You control how strict the ICP filter is. How do I exclude existing customers from consuming credits? Upload a CSV of your customer email domains (e.g. exported from your CRM) under the Blocklist section. Traxy matches on the domain level, so a simple list of domains is all you need. Once uploaded, leads from those companies will be automatically blocked from using credits. Once I add profiles to my Watchlist, what happens automatically? The Leads Agent begins qualifying new posts from those profiles in real time. Any engagement on their posts is evaluated against your ICP criteria. This is on by default and runs continuously — to pause it, you would need to pause individual profiles on your Watchlist. If I add a profile to the Watchlist, will historical posts be qualified automatically? No — posts published before a profile was added to your Watchlist aren't auto-qualified. This is intentional to avoid burning your entire credit balance on a backlog. You can selectively qualify older posts by clicking "Find Leads" on any post you're interested in. ## Pricing & plans Plans, billing, and what's included. How does pricing work? You pick your monthly credit volume and the price follows. Pro is $149/month for 5,000 credits. Scale runs from $299/month for 15,000 credits up to $1,099/month for 100,000. Nothing is gated by size: every step includes the discovery agent, unlimited tracked profiles, phone and email enrichment, and all integrations. Annual billing saves 20%. Agencies and large teams with custom requirements are on Enterprise / Agencies - talk to sales. What's a credit? Credits cover qualification and enrichment, priced by what you use: 1 credit - one engagement qualified against your ICP. 3 credits - email enrichment on a qualified lead. 5 credits - phone enrichment on a qualified lead. Enrichment only costs credits when we actually find the contact - no charge if we can't. Credits reset monthly, no rollover. Why might I burn through credits faster than expected? Every engagement costs 1 credit to qualify against your ICP, and we have to qualify everyone to find the right ones. So if a watchlist profile has high engagement but a low rate of qualified engagers, you'll spend credits sorting through the noise to surface the signal. The fix: tighten your watchlist toward profiles whose audience overlaps more with your ICP. Higher-fit audiences mean fewer credits per qualified lead. Can I cancel anytime? Yes. If you cancel mid-month on the monthly plan, you keep access through the end of the cycle. How can I pay? Payments run through Stripe, so any standard Stripe payment method works - major credit and debit cards, Apple Pay, Google Pay, ACH (US), and SEPA (EU). Enterprise plans support net-30 invoicing. ## Integrations Where traxy plugs into your stack. Do you integrate with Slack? Yes - it's the most-used integration. Leads land in a channel of your choice the moment they're surfaced. Most teams set up a dedicated #leads-traxy channel so reps can act without leaving Slack. Which CRMs are supported? Native integrations include Slack, Zapier, Clay, HeyReach, and Meta Ads, plus webhooks on all plans for any custom pipeline. CSV export is available on every plan. More integrations are rolling out regularly - follow along at [traxyai.notion.site/product-updates](https://traxyai.notion.site/product-updates) . Can I run traxy from my AI assistant? Yes. Ask your AI assistant for your leads, signals, watchlist, or ICP and it reads them straight from traxy over our MCP server, with a one-time OAuth login - no API key to manage. Works with Claude, Codex, Ollama, Pi, OpenCode, Terminal, Cursor, and Grok. Setup guides for Claude and Codex are at [docs.traxy.ai](https://docs.traxy.ai/) . ## Have another question? Search the docs for setup and integration help, or talk to the team. [Book a demo](https://calendly.com/d/cvj3-p2p-cpv/traxy-demo?utm_source=website&utm_medium=cta&utm_campaign=book-demo&utm_content=faq-page) [Open the traxy docs](https://docs.traxy.ai/) The right people are already out there. ## Find your warmest leads. _Send them personalized messages._ From relevant interest to personalized outreach. Put traxy to work. 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